Working hard to help connect the nation, shop our offers and order online. Jeff Dodds, Chief Operating Officer at. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is. Virgin Media Store lets you buy the latest and greatest movies and TV Box Sets – often before they come out on DVD. Refer a friend enables you to recommend Virgin Media to your friends and earn a cash reward. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Beth 0 Kudos Reply. Unlimited devices, after the first 15 devices will need to be registered via f-secure. 6 million ($31 million) breach of contract lawsuit in which EE sued Virgin Media when it struck a deal with Vodafone to provide 5G services – something EE claimed was in breach of the pair's MVNO network access agreement. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Updated Reg readers who use Virgin Media email say they're still struggling to gain access to their messages after a multi-day outage. If you are a new customer, you may not be able to register for My Virgin Media until your services have been installed and activated. You can even take the telly you love on the go, wherever you have an internet connection with WiFi, 3G or 4G in the UK. Use the below link or number to find out more about our 18 and 24 month contracts. That means you can get early access to Priority Tickets for Peter Kay’s hugely anticipated UK tour – his first in 12 years! You read that right, one of Britain’s best-loved comedians is finally returning to stand-up. To do this, please visit here and select register now. Virgin Media. Not contain your username. Whether you're a small, medium or large business, this is where you can find links and resources that will help you keep a handle on your services. If you're in Scotland, the same content should be available via the STV-player. You can call 0800 027 0801 to de-register your old Virgin TV 360 box, V6 box, TiVo box or Stream box. To claim/enter, download the Priority app, register or sign in with your My Virgin Media details. Virgin Media PLayer is a free online catch-up service which lets you watch a variety of programmes for up to 28 days after they are broadcast on Virgin Media One, Two and Three. Communications Ombudsman. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Hi! I am new to Virgin Media and have the installation last month. Registering for My Virgin Media. Stream Billing. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest, smartest way to experience the Disney+ series and movies you love. SHARE. Enter your Virgin Media email address. 1 Kudo. icon on the upper-left edge of your screen. A straightforward, good value Stocks & Shares ISA that rewards you too. Like a Virgin, hacked for the very first time. Take the following steps to complete account activation. email, text message, social media or other. You can find out how to do this in the Virgin Mobile's SIM unlock pin section below. Drawing owned and maintained by Virgin Media Technical Drawings. Whenever I enter my details and select continue it simply returns back to the same screen and asks for the details again. How do I Register to My Virgin Media? Make sure you have your account number for your Broadband/TV/Home phone (fixed), mobile or both ready to hand. Virgin Media has 3. See here for full details. 1 ACCEPTED SOLUTION. Advanced company search Link opens in new window. WPS is most useful when you’re working with printers, Wi-Fi extenders, video cameras, or other devices that don’t have their own display. See here for full details. I have initiated Sign-in in Virgin media page but I have received a verification link to my mail id. Go to your existing provider’s website and follow the links to Switching. This exclusive Virgin Media disability discount offers live TV, on. I was able to locate you on our system with the details we have for you and can see your Phoneline issue is part of an outage, this was raised today 29/11/22 @ 15:25 and the estimated fix is today at 23:25, this may be why you cannot register, our Auto Compensation only kicks in after a total loss of service over 48 hours. Secure the best deal on your Virgin Media Student Wifi. We use cookies to give you the best browsing experience, to create content, ads and offers personalised to you and to analyse our website use. My virgin Mobile account allows you to manage your virgin mobile services. Excludes Essential broadband customers from 10 November 2022. com. Once logged in, select ‘My apps’ tab’. ) 4. Free Virgin Media Hub 5 Wi-Fi router. To do this, simply press and hold the power button until the screen turns on. Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. Wait for the download to complete and click Open. Virgin TV Go. How it all works. Broadband dealsWelcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Or stream, control and manage. My Virgin Media, making managing your account easier with all your information in one place. Check out the purple envelope in the top right hand corner for a private message from me. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Unlimited devices, after the first 15 devices will need to be registered via f-secure. I'm new to Virgin and don't yet have systems installed. Security matters. Register My Virgin Media makes managing your account easier with all your information in one place. The service. Everyone has a point to make with Virgin Red. Player, Mix and Fun customers: maximum 2 compatible devices per account can watch TV. Do the same for your area code if it's 1 digit. Details of how were you contacted e. I think the issue may be due to the first time I tried to register, it asked for Account no and Area code first. Find the confirmation email Virgin will send you in your inbox. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. I have contacted faults who were not very helpful the seem to think that clearing cache and cookies fixes everything. O Box 730. The Gamer Lounge. Options. Tap Sign In With Virgin Media TV and enter your My Virgin Media username and password. Simply register on the Priority app at least two hours before your flight departure time to access your airport perk, and then sit back and enjoy lounge access for you and your travel teamies. Your account number and area reference are on this welcome email or on your monthly bill. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. But as mentioned, if you take a Virgin Media broadband plan of. Blocked accountThe Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. As you were previously registered with a former account this should be resolved by transferring the My Virgin Media registration over to your new account. What device and browser are you using?Manage your account with My Virgin Media. Getting in touch. The thread demonstrated that Power of Attorney can be set up very quickly and easily through Private Messaging. In order to ensure this site functions properly we use strictly necessary cookies. Warrington WA4 6WU. Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Visit the Your Account registration page. Password. 1. I could be a cookie issue but unlikely especially as this is my first encounter with Virgin Media. Priority gives access to once-in-a-lifetime experiences, daily treats and exclusive access to the UK’s hottest events via the popular rewards app from O2. 9. After that, it’s just £3 per month (or £30 a year). You’ll find all your movies and TV shows that you purchased under. Sky Sports with Virgin Media. Our reader Nick told us he was facing repeated attempts to take control of an @virgin. You need to be 18 or over to register for Virgin Media Player. Choose Imap in the following screen and enter the technical details in the table above, which are the same incoming and outgoing server settings as the ones for Android devices. So it makes sense to factor WiFi infrastructure into the project’s earliest stages. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. Plus get help on things like wayleave & access agreements. 2. Access your bills, diagnose faults and manage your package. In this case, this may be because our team is still processing your sign-up and setting things up on the system. Available with M50 broadband or faster. Not to worry though, we will do all we can to help. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. In order to comply with the Automatic Compensation Scheme (“The Scheme”), this policy outlines the provision of credits to customers in circumstances where: Say hello to Virgin Points. The Volt benefits from o2 should be automatically added within about 2 weeks. Create a strong password to protect your account. Here’s how much we’ll credit you for the following service issues: £9. 3. TV Go device registration - Google Chrome in TV on the go 2 weeks ago; Sky Sports app on Windows in TV on the go 29-06-2023; Virgin TV GO app/ Chrome - Maximum devices reached in TV on the go 18-02-2023; Laptop automatically connecting to incorrect Virgin media Skysports account in TV on the go 22-01-2023Trying to register with my virgin media app but wont accept any password in My Virgin Media App 02-09-2023; Password issues in My Virgin Media App 23-08-2023; Cannot register for in My Virgin Media App 13-08-2023; Top. Almost. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. 2. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. Choose an account to switch subscription. co. I have an LPA for my mum who is a Virgin Media account holder. Pick a category to get started. Claim up to three (if needed) with our WiFi guarantee. Virgin Media Essential Broadband will be available to those receiving Universal Credit. When you go to register you are asked for your email address. Stream from Virgin Media add on. In response to Vikki_M. Virgin Media email customers enter third day of inbox infuriation; Parts of UK booted offline as Virgin Media suffers massive broadband outage; A Virgin Media spokesperson told The Register: "We are committed to providing our customers with excellent service, supporting them with any issues and giving clear options should they. Meet Virgin TV Go. You will be asked to confirm the mobile telephone number associated with your account by providing a verification code sent to your mobile device. I'd already looked at that link but, like the original owner of the thread, I would prefer to send an LPA code rather than the original document. Aklamio accounts created and Reward showing as pending ever since. Registering your devices. 2. Sign in with your My Virgin Media account (if prompted) and tap Manage My Sky Devices. I was able to locate you on our system with the details we have for you and can see your Phoneline issue is part of an outage, this was raised today 29/11/22 @. Virgin Full House and VIP customers can now register four devices on the app at no. It’s important you choose a passcode that’s different to the one you use to unlock your device. Virgin Media's price hike for the average customer in 2023 was a huge 13. Up to 3 WiFi Pods if needed. Manage Your Account. The Virgin Media Connect app is the control unit for your WiFi. Admin user {{account. Virgin Red is a rewards club that helps you get more from your everyday. Chatter and natter. You can even take the telly you love on the go, wherever you have an internet connection with WiFi, 3G or 4G in the UK. Click here Register now If you are a business customer, please submit your business name in place of your surname. Access your bills, diagnose faults and manage your package. Remember me. Click My Profile at the top of the page. Follow the on-screen instructions Remember, If your account number is less than 9 digits, add a 0 in front when registering. . . Manage Your Account. Just sit back and continue to enjoy all the superb live sport on the same Virgin TV channels. Is this extra security connected with the new section on the VM webpage setings-new feature called login authentication. Display name Email address. Further exclusions & legal stuff apply. The new measures, which build on Virgin Media’s existing plans and policies, are designed to help overcome some of the obstacles that vulnerable customers face. Virgin Mobile package. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. Step 2 Make a copy of one of the below documents to send with your completed form: Marriage certificate. We use cookies to give you the best browsing experience, to create content, ads and offers personalised to you and to analyse our website use. This information is on one of your bills or the letter we sent after placing your order. Virgin TV Go. Paul. In summary, I did not receive the items from virgin media, and the second is that I cannot create an account with you because of the problem of not passing the password stageVirgin Media. Your account number and area. Register My Virgin Media makes managing your account easier with all your information in one place. Our reader Nick told us he was facing repeated attempts to take control of an @virgin. A Virgin Media spokesperson told The Register the company was "aware of an issue that is affecting broadband services for Virgin Media customers as well as our contact centres. * Call costs may vary. It will come with a speed of 15 Mbps and a fixed price of £15 per month, with no fixed-term contract length and no price changes. , Green tick and "All Password requirement met" msg. You can earn Virgin Points on your favourite brands from the Virgin family - or by shopping with one of our many specially selected partners. Scan to get the free Virgin Games app and play games on your phone. 13-12-2021 15:59. For your security, the number of devices you can register is limited. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. A new secure password will be generated for you. xml ¢ ( Ä–MoÛ0 †ï ö ] [é Ã0Äéam [ eØY‘iG›¾ *móïG;‰æ¶ní¶iw àÈ|ßG ij~zctv •³%;)f, +]¥lS²ŸË. Now choose a channel or On Demand content from any of the movie or sports channels. 28-09-2023 16:59 - edited 28-09-2023 16:59. We have partnered with Virgin Media to get you the best student 12 month contracts. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Virgin Mobile customers: The app will work on a device (iPhone, cellular-enabled iPad, Android phone or cellular-enabled tablet) where a Virgin Mobile SIM is present and the App has verified your SIM (whilst you on the Virgin Mobile data network). If they aren't, you should reach out to o2 customer service. com address and also to the same address using the suffix. Virgin Media Internet Security: New Virgin Media Internet Security customers only. Password Show. Sorry to hear of the online account issue. My Virgin Media makes managing your account easier with all your information in one place. It only takes a minute and we'll keep it interesting. Once you’re set up and registered for eBilling, you can view your monthly bills through your My Virgin Media online account at any time:When you’re ready: Download the Sky Sports app from Google Play or Apple’s App Store. You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any other phone. At 1,130Mbps, Gig1 Fibre Broadband’s average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. The compnay says this will enable it to further expand and upgrade its 4G and 5G connectivity, reduce energy consumption and deliver enhanced speeds and reliability for customers. Registration required. . About us ; Careers ; Advertise with us ; Partner with us ; Accessibility ; Legal ; Modern slavery statement ; Sitemap ; Contact us ; Our Cookies ; Virgin Media and O2 ; Keeping children safe online ;Hi Ihave been trying to sign up to manage my broadband for a couple of weeks now and cannot create an account. So if you were on, say M200 and took out a Volt contract, then your speed would be boosted to the next value, M350. You need to be 18 or over to register for Virgin Media Player. on 12-06-2022 00:33. 3. A High Court judge has dismissed a 2022 £24. Stay safe online. 404 - Page not found. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. You’ll also increase your property’s value for prospective tenants. My virgin media in My Virgin Media App Monday; Cannot sign into virgin media account online in My Virgin Media App a week ago; 5 Weeks of trying - still cannot register with My Virgin Media - keeps 'not recognising the details' in My Virgin Media App a week ago; Cant register in My Virgin Media App 2 weeks agoA Register reader has raised concerns over UK ISP Virgin Media's password policies after discovering he couldn't set a password longer than 10 characters or one that includes non-alphanumeric characters. Finally, reboot your Hub and when the base light is a solid white, you're good to go! And that's it, you're done. Sign in or register . Virgin. Shop Broadband, TV and Landline Offers. 10-digit Virgin Plus number or username. How to register a Virgin Mobile account. The Ultimate Volt bundle, Virgin Media O2’s first joint offering, combines the power of Virgin Media’s fixed network with O2’s award winning mobile network, to give customers of both brands more –. number. I've recently joined Virgin - currently waiting for the line to be installed - but I cannot access my account to check my status or see my - 5030852. "If you're looking to access your TV, broadband and phone account including your email, sign in here. All Rights ReservedJoin Now. Meet Virgin TV Go. The welcome pack which you should have received from VM prior to install would have included a paper contract. Forgot your password? Password. If you are younger than 18, you will not be permitted to register. If you’ve noticed something suspicious online relating to the Virgin brand or Richard Branson, please report it below. Complete your name and your Virgin email address details and click Next. If you’re a Virgin Media customer, download the My Virgin Media app to make managing your broadband, TV, and home phone accounts smoother and easier. all attempts to contact support required you to complete registration. 0 Kudos. My email account has been hacked and I'm trying to setup a new password. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. This clever app lets you watch live TV and On Demand TV programmes, all from your mobile or tablet. . Check your balance, change your details, upgrade your tariff and more. My Virgin Media. Number of inclusive HD channels depends on package. Step 2. Virgin TV Go is available to all Virgin Media TV customers. How to change your name, title or gender on a Virgin media account. 0 Kudos. This may because they show some personal details or are still waiting to be approved. Contacted both companies, the result is posted in my previous post. And say hello to fast, easy bills online. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. So you won’t need to hop around. If you previously had ITV Hub loaded, your TV360, V6, or Media Stream box will automatically download ITVX. You can view your bills and package details, manage orders and appointments, check your service. Our new, flexible, entertainment service lets you chop and change your subscriptions every month – so you can hop nimbly between the likes of Netflix, Sky Sports, Disney+, TNT Sports or Sky Cinema without forking out for multiple services unnecessarily. If that’s the case, simply. Trying to register for My Virgin Media for my new connection, but when I get the email to verify my email address it says it has already expired every time. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Sign in / Register; Search for a company or officer. How it all works. Sign in. From there, you can remove or rename any of them in a few simple steps. To claim/enter, download the Priority app, register or sign in with your My Virgin Media details. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. On your V6, providing you're in England or Wales, the ITV-X app is available via. Virgin TV Go is available to all Virgin Media TV customers. on 24-07-2023 09:18. Promise. Hi Does anyone have any experience of installing the Virgin TV go app on an android tv? I am considering buying an android tv to use in another room of the house instead of using an ipad to access my virgin tv. Access your bills, diagnose faults and manage your package. In a few simple taps control your account from the palm of your hand, wherever and whenever you like. Enter the email address or the mobile number you gave us when you joined Virgin Media. Enter your Virgin Media email address. Sign in / Register. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Make sure you have your account number for your Broadband/TV/Home phone (fixed), mobile or both ready to hand. The issues have been ongoing since Sunday evening, although at least one reader has reported receiving their mail since then. You can register for My Virgin Media once you receive your welcome email, 2-3 days after placing your order. Since moving to Virgin Media at the end of November last year, I have been unable to register by Virgin Media account. Hi Vikki, I get the following message no matter what password I use. Access your bills, diagnose faults and manage your package. It is now over 3 months since service connection. 9K. If you have a Virgin TV 360 box, simply scroll down to Free Apps and select the ITVX app. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. My Virgin Media App. The page displays a message: Please enter the email address you used when purchasing your services. Almost makes you want your flight to be delayed. Expect treats like comfy seats, complimentary food and drink, and free WiFi. On your Virgin TV box, go to On Demand > Movies > Virgin Media Store app,. co. It has so far devised and deployed the product twice, following initial trials, including at Telefónica’s innovation arm Wayra – which has been “using the network since last summer” to showcase private 5G to “small. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. can only contain alphanumerical characters (a-z, A-Z, 0-9) and the following additional characters !@#&*_. Be between 8 and 64 characters long. 6 million cable customers in the UK. Almost. Sign in Not signed up yet? Register for My Virgin Media here. Email accounts locked, mailbox unable, unable to access email account, malware letter. I was under the impression that the Volt upgrade was a single one-off thing per customer, ie you only get it once. 4K compatible TV/device required to watch Ultra HD. If you have mobile with us:. place. Some things you can do are: View your current and previous bills. Next, sign in to Virgin Media Store app on your new TV box with your existing account details. Now that Virgin Media and O2 have joined forces, our broadband customers can get access to Priority from O2. Alternatively, you can sign up to Netflix on My Virgin Media. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. Email address. Log in to your Virgin Media account using your email address and password. . For any queries or feedback please contact… TechnicalDrawings@virginmedia. Continue the flow and a new secure password will be generated, and the mailbox unlocked. Open the app and choose a channel to watch. * Call costs may vary. All Rights Reserved1. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. If you have got a Pay As You Go plan, remember to register for a My Virgin Media account first). Filing history for VIRGIN MEDIA PAYMENTS LTD (06024812) People for VIRGIN MEDIA PAYMENTS LTD (06024812) Charges for VIRGIN MEDIA PAYMENTS LTD (06024812)Here’s a selection of the best Black Friday Virgin Media bundles. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Customers in the UK. Welcome to the Digital Spy forums. Enter your mobile number and select Continue. I realise that Virgin Media are under no obligation to treat a past customer as a new customer, but realistically, if I leave Virgin and then re-join a few weeks later, will they turn me down for a introductory deal? Many thanks. If you’ve previously had a login for ITV Hub this will work. If you don’t tick this. " Simply enter your address into our broadband postcode checker. In November we announced that we’d be opening up Priority to our 5. £29. Other contact means (online chat etc. If you referred a friend before that date, please get in touch with one of our Virgin Media team. - View your latest transactions immediately and keep a check on your balance. The newer account will need to be set up separately to the original which will mean registering with a different email. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as. Your Cookies. Virgin Media TV deals have smart features and a dazzling entertainment selection, with customisable TV packages to suit your interests. Turn mobile phone on. in Email Saturday; No Access to. 16. Monday to Saturday: 9am to - 9pm (Local time) Sunday: 10am to - 7pm (Local time). PK !ü£ƒœÜ ‡ [Content_Types]. You’ll be able to: - Check your broadband, TV and home phone package details. Follow the instructions on-screen to complete registration; That’s it! You’ll now be set up to receive your monthly bills to the email address of your choice each month. Whether you’re just looking for a good internet connection or want to add more services like phone and TV, you’ll be able to find the right broadband deal for your household. Register My Virgin Media Account | Virgin Media Choose a password Create a strong password to protect your account Password Be between 8 and 64 characters long Not contain your username A longer password is more secure, you can also use characters like: ! @ # & * _ Confirm password Sign in Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Meet Virgin TV Go. This included providing 10GB of mobile data at no extra cost; introducing more kids and entertainment programming; removing data caps on any broadband plans that still had them, and giving customers. Close Switch Account View. 1 ACCEPTED SOLUTION. Measurement period March 2021. To purchase products or services, or to move your services, call us to speak with an agent. For terms & conditions and how to. If you’ve noticed something suspicious online relating to the Virgin brand or Richard Branson, please report it below. Virgin TV Anywhere includes access to the most watched channels so your favourite shows, most popular series and our extensive On Demand movie library are all here. Discussions. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. They also offer packages of 100Mb, 200Mb, 350Mb and. Access your bills, diagnose faults and manage your package. Type in the verification code. For help and support with your O2 Pay Monthly account, contact us or call 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary). Select Netflix Premium to access 4K Ultra HD with compatible devices. 2 Virgin Media has adopted the social. My Virgin Media, making managing your account easier with all your information in one place. With one Virgin TV account you’ll be able to register Virgin TV Go on up to five different devices, but you’ll only be able to watch on 2 devices at any one time. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA. Check your balance, manage your payments, and master your spending. 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line. Deed poll documentation. Wed 8 Dec 2021 // 16:37 UTC. I did eventually find an 0800 number and called them. But its timed-out and I am not receiving any new verification link even on re-requesting. Sorry for such a long reply but if your son's intended migration to O2 is within the the next month you need to check whether he can switch on Roaming and, if not, call Virgin and pray you'll get someone on the end of the phone who is willing/able to switch it on. Re: cannot register. Register; My Profile; Switch Account Click to open overlay. We believe that we can create a great viewer experience on all of our platforms and your help is an essential part of that. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Thanks for your post on our Community Forums @fuvmiff, and a very warm welcome to you! Sorry to hear of the issues when trying to register for a self-care account. By Email: To download the relevant forms, please see visit our Help pages. We are not open on Saturday or Sundays. If you’re a Virgin Media customer and having difficulty watching Sky Sports on your device, you can find help with some of the most common problems in our frequently asked questions below.